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Terms Conditions

Welcome to www.hyphenksa.com

(hereinafter referred to as the “Website” or “Online Services”). These services are provided and operated by Hyphen Technologies Company (referred to as “we,” “us,” or “Hyphen Technologies”). By using the Website, you, the visitor or customer, are referred to as “you” or “the Customer.”

Before using the Website and completing any transaction, please read these Terms and Conditions (the “Terms”) carefully. By using our Website for purchasing products or services, you agree to be bound by these Terms. If you do not accept or cannot comply with any part of these Terms, we recommend refraining from using the Website or any of its services.

Terms of Use

The Website services are available only to individuals who can legally represent themselves under the laws of the Kingdom of Saudi Arabia. Those unable to do so under local contractual rules are prohibited from using the Website services.

Minors (under 18 years of age) may only use the Website under the supervision of a parent or legal guardian, who agrees to comply with these Terms. Users accessing the Website from outside the Kingdom of Saudi Arabia are responsible for ensuring their use is in full compliance with local laws.

These Terms supersede any prior oral agreements, commercial arrangements, or other understandings unless explicitly stated otherwise for specific products or services.

By using the Website, you acknowledge and agree to comply with these Terms in full.

Website Security

You must not violate or attempt to violate the security measures of the Website. This includes, but is not limited to:

Unauthorized access to accounts or information not belonging to you.

Attempting to probe, scan, or test vulnerabilities of the system or network without proper authorization.

Disrupting services provided to others, including spreading viruses, overloading the network, sending chain messages, unsolicited emails, or any other harmful activity.

Sending unsolicited commercial messages or advertisements.

Falsifying IP addresses, email addresses, or any Website identifiers.

Violation of system security may result in both civil and criminal penalties. You agree not to use any hardware, software, or other methods to interfere with, disrupt, or penetrate the Website’s systems or services. Hyphen Technologies Company will investigate any suspected violations and cooperate fully with judicial authorities to pursue necessary actions.

Privacy Policy

At Hyphen Technologies Company, your privacy is a priority. Personal information is considered a critical asset and is securely processed and stored on our servers using advanced hardware and software safeguards.

If you object to the processing or transfer of your personal information in any form, you may contact us at info@hyphenksa.com

Alternatively, you may refrain from using the Website services.

We do not sell, rent, or trade your personal information to third parties without your prior explicit consent.

User Registration

To complete transactions and receive services, users must provide identification and contact details during registration. By registering, you consent to the use and update of your personal data for order processing, electronic payments, and delivery follow-up, while maintaining confidentiality.

You are responsible for safeguarding your account credentials and preventing unauthorized access. The Website is not liable for losses or damages resulting from failure to protect your account. Suspicious activity must be reported immediately via any available communication channel.

Electronic Communication

By using the Website and our electronic services, you consent to receive communications through emails, newsletters, alerts, and notifications displayed on the Website. Such communications are legally binding and equivalent to written correspondence.

Hyphen Technologies Company reserves the right to monitor, record, and store communications, including phone calls and emails, for quality assurance, training, verification, and service improvement purposes.

Products and Customer Reviews

By submitting product or service evaluations, you grant Hyphen Technologies Company the right to publish, reproduce, and display such content in brochures, marketing materials, or on the Website, without additional consent.

Shopping Cart and Order System

Our order system identifies purchases made using the same account, credit card, shipping, or billing address. Customers will be notified if the order determination system is applied to their account.

Product Details, Inventory, and Prices

We strive to provide accurate information about products, including availability, specifications, prices, and technical details. However, typographical errors may occur. Product colors may vary depending on display settings.

Publication of products or services, including brochures or advertisements, does not guarantee availability or price. Prices are confirmed only upon completing an online order. In the event of pricing or product information errors, we may contact you to clarify or cancel your order.

All product and service prices include VAT unless stated otherwise. Availability and prices are subject to change without prior notice.